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The Impact of Performance by the QMS through the Mediation of Absorptive Capacity in Manufacturing Company
Sunghan Jin, Cheolgyu Lee, Wangjin Yoo
J Korean Soc Qual Manag. 2013;41(1):15 DOI: https://doi.org/10.7469/JKSQM.2013.41.1.015
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Impact of Product and Service Quality on Service and Product Loyalty in a Automobile Industry
Hye Jeong Bae, Hosun Rhim, Hojung Shin, In-Seok Yang, Seuck-Cheun Yoo
J Korean Soc Qual Manag. 2012;40(4):599 DOI: https://doi.org/10.7469/JKSQM.2012.40.4.599
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Statistics Quality Assessment and Improvement of Small & Medium Enterprises Survey
Moon Sun Kim, Sae Rom Chun, Kyung H. Nam
J Korean Soc Qual Manag. 2012;40(4):577 DOI: https://doi.org/10.7469/JKSQM.2012.40.4.577
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A Study on Quality Improvement of Website Services
Jun Hyun Park, Min Soo Jun, Choonjong Kwak
J Korean Soc Qual Manag. 2012;40(4):559 DOI: https://doi.org/10.7469/JKSQM.2012.40.4.559
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A Study on the Effects of the Port Service Quality on Customer Satisfaction and Performance in Incheon Port
SooMan Kim, HaeSup Choi, Youn Sung Kim, Hong Sung Yoo, Seuck-Cheun Yoo, Seo-Young Kim
J Korean Soc Qual Manag. 2012;40(4):543 DOI: https://doi.org/10.7469/JKSQM.2012.40.4.543
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The Effects of the Perceived Call Center Service Quality on Service Loyalty - Focused on Mediating Effects of the Perceived Brand Personality -
Myeong Sik Lee, Gyoung Suk Kim
J Korean Soc Qual Manag. 2012;40(4):531 DOI: https://doi.org/10.7469/JKSQM.2012.40.4.531
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Sampling Procedures Enhancement in Government Defense Quality Assurance Procedures: Case Studies in Combat Force Support Material & Ammunition Areas
Nam-Su Ahn, Ji-Sun Jeong, Woon-Kwon Jeong, Woo-Yull Hwang, Sang-Won Park
J Korean Soc Qual Manag. 2012;40(3):245 DOI: https://doi.org/10.7469/JKSQM.2012.40.3.245
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A Study on Development of Quality Satisfaction Index Model for Military Goods
Se-Min Kwon, Seok-Goo Choi, Kyoung-Ho Cho, Seung-Ho Baek, Yong-Seop Kim
J Korean Soc Qual Manag. 2012;40(3):234 DOI: https://doi.org/10.7469/JKSQM.2012.40.3.234
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A Study on the Priorities of Quality Dimensions for the Quality Competitive Advantage
Sung-Hong Kim
J Korean Soc Qual Manag. 2012;40(2):156 DOI: https://doi.org/10.7469/JKSQM.2012.40.2.156
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A Study on the Evaluation of the Service Quality and Revisit Intention in the Defense Logistics Support
Kwang-Ho Woo, Sang-Ryul Shim
J Korean Soc Qual Manag. 2012;40(2):145 DOI: https://doi.org/10.7469/JKSQM.2012.40.2.145
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The Evolution of Research on Quality: Papers Published in Journal of the Korean Society for Quality Management (2007-2011)
Don-Hee Lee, Youn-Sung Kim, Dong-Won Lee, Jung-Rae Cho
J Korean Soc Qual Manag. 2012;40(2):94 DOI: https://doi.org/10.7469/JKSQM.2012.40.2.094
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The Effects of Service Quality and Costs of Power Plant Maintenance Services on Customer Value and Customer Satisfaction
Jin-Ho Lee, Jong-Hoon Kim, Han-Joo Yoo
J Korean Soc Qual Manag. 2012;40(1):73 DOI: https://doi.org/10.7469/JKSQM.2012.40.1.073
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The Impact of Supplier Involvement, Customer Involvement, and Employee Learning/Training on Product Quality and Organizational Performance
J Korean Soc Qual Manag. 2012;40(1):1 DOI: https://doi.org/10.7469/JKSQM.2012.40.1.001
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A Study on the Relation of Service Quality and Customer Satisfaction in Complex Service System
Hyung-Wook Kim, Yung-Kwan Lee, Sun-Ho Sin
J Korean Soc Qual Manag. 2011;39(4):556
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A Study on the Service Quality Assessment Utilizing 6 Sigma - Focused on Domestic Banks -
Jong-Hoon Kim, Gwang-Suk Song, Han-Joo Yoo
J Korean Soc Qual Manag. 2011;39(4):527
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Causal Relationship of Infra, Process and Firm Performance on Supply Chain Quality Management
Ji-Young Park, Soo-Jung Oh, Soo-Wook Kim
J Korean Soc Qual Manag. 2011;39(4):464
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An Empirical Study on the Influence of Business Performance by the Defense Quality Management System
Jae-Yong Noh, Sang-Bok Ree
J Korean Soc Qual Manag. 2011;39(3):444
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QoS Analysis of a Distributed System Considering the Processing Time
Jung-Ho Kim, Jong-Hun Park
J Korean Soc Qual Manag. 2011;39(3):412
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A Comparison of Quality Awards Program in the Major G-20 for Developing a Korean National Quality Award Model
Tai-Kyoo Kim, Youn-Sung Kim
J Korean Soc Qual Manag. 2011;39(2):337
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The Effect of Quality Management System and Absorptive Capacity on the Competitiveness of Small and Medium Venture Manufacturing Company in Electric and Electronic Industry
Sung-Han Jin, Cheol-Gyu Lee, Dong-Myung Lee
J Korean Soc Qual Manag. 2011;39(2):292
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Mediating Effect of Trust in Supervisor on the Relationships Between Self-Leadership and Service Quality
Eun-Il Son, Jung-Su Song, Hyung-Il Koh
J Korean Soc Qual Manag. 2011;39(2):281
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The Effect of Quality Circle Activities upon Quality Circle Performance and Business Performance
Jin-Young Choi, Sang-Chul Lee, Kwang-Yong Kim, Sang-Chan Park, Yung-Ho Suh
J Korean Soc Qual Manag. 2011;39(2):188
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An Empirical Study on the Difference in Management Performance of Small-and Medium-sized Companies Due to the Types of ISO 9000 Quality Management Systems Certification Agencies
Yeong-Gi Kim, Yong-Tae Park
J Korean Soc Qual Manag. 2011;39(2):179
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Quality Determinants and Customer Satisfaction in Consulting Service for Small and Medium Sized Company
Young-Soon Chang
J Korean Soc Qual Manag. 2011;39(1):24
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Analyzing the Service Blueprint for Aircraft Cabin Service
Ji-Min Lee, Youn-Sung Kim, Dong-Won Lee
J Korean Soc Qual Manag. 2010;38(4):593
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Comparative Performance of the Size Determination Method Using Quality Loss Function
Sung-Uk Lim, Hyoun-Jung Kang, Young-Taek Park
J Korean Soc Qual Manag. 2010;38(4):587
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The Relationship between Service Quality and Satisfaction of E-government Self Service Technology (SST)
Weon-Sang Yoo, Jonathan S. Kim, Sung-Bin Cho
J Korean Soc Qual Manag. 2010;38(4):549
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A Study on Improvement of Market Share Rate in Open Market through Service Quality Improvement
Won-Hyung Lee, Jin-Oh An, Yong-Soo Kim
J Korean Soc Qual Manag. 2010;38(3):340
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Data Technology: New Interdisciplinary Science & Technology
Sung-Hyun Park
J Korean Soc Qual Manag. 2010;38(3):294
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An Analysis of Relationship between ISO 9000 Quality Management Principles and ISO 9001 Requirements
Hyung-Gyoo Won
J Korean Soc Qual Manag. 2010;38(2):276
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